Crushing Somebody vs. The Greater Good

topic posted Thu, August 27, 2009 - 7:34 AM by 
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I'm in a volunteer group serving kids' activities. There's a bunch of different sub groups, each with their own leader and volunteers, all overseen by a board comprised of those leaders and volunteers.

One of these leaders is particularly difficult to get along with and two important volunteers have withdrawn due largely to crazy-making behaviour. As a result this program is about to be shut down for the year. There are other administrative and logistical issues but they could be dealt with in a well-functioning set of relationships.

This leader is, in many ways, a genuinely sweet person but has been through some nasty knocks in life. There's a huge chip on this person's shoulder. So we have some compassion for them and don't really want to see them hurt. The leader clearly wants to be in charge next year when it gets going again which may not bode well for recruiting new volunteers.

The board is going to want to rescue this program because it feeds junior members into the older programs. If they hear about the various admin/logistical issues, and not the relationship ones, they are going to simply try to solve those to rescue the program. That's the kind of people they are -- they'll just dig and solve the problem.

But they won't be solving the core problem. I think they have to be told about the whole story otherwise this difficult situation is going to get more difficult as people dance around this leader's feelings.

So... What does everyone think?
Tell the truth and terribly hurt this person but maybe rescue the program?
Would it be good to have a private conversation with some of the senior board members?

Any thoughts on how to proceed?
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  • Re: Crushing Somebody vs. The Greater Good

    Thu, August 27, 2009 - 7:58 AM
    Has anyone talked directly with the person? Clearly their behavior is having negative repercussions for them as well as for others and the organization at large. They may not even be aware of exactly what they're doing to create these dramas if it's driven by neurosis! It also sounds a bit as if they may be portraying themselves as a victim when they're actually being abusive with others (just a guess from what you said obviously!). If this person really is genuinely sweet and cares about the organization they work for, I'd think they'd be open to at least a gentle discussion of how they're contributing to a nasty dynamic.
    • Re: Crushing Somebody vs. The Greater Good

      Thu, August 27, 2009 - 8:46 AM
      Thanks Fifi,

      This is very good advice. Hard to do, but really could be the right thing to do. Talking directly to this person about the issue is being honest and compassionate. It won't look like everybody ganged up against them. Then they can make their decision about how to proceed -- which may involve the leader leaving the program. But then we can all move forward knowing we did the right thing.
      • Re: Crushing Somebody vs. The Greater Good

        Thu, August 27, 2009 - 7:50 PM
        sounds like a good plan.

        I was thinking that I notice alot of people lumping causing pain in with "hurting" someone. Pain may not be fun, but it isn't necessarily damaging. In this case the pain of having people be honest about the situation sounds like it could be a very healthy thing for the person. Having a baby hurts like hell, the day after you push yourself a little further in your healthy work out can hurt, breaking up with someone can hurt, facing hard truths can hurt most of all...but it's pain not damage, even our language sets us up to call being in pain being "hurt" or "hurting" but pain is not bad. Sometimes pain comes with an amazing gift, sometimes pain is healthy, sometimes pain is the gift that lets you know what isn't working for you.

        I think the situation will click for you if you make a conscious effort to not try to avoid causing pain. When thinking about telling someone something that may cause them pain don't think about how upset they may be in the moment, instead think of what respects that person, what is truly kind to that person. Not being told about things getting in the way of things they love or connections with people around them is not kindness to the person IMO. It feels alot more comfortable to not upset people or "hurt" them. But That is a false measure of being kind IMO.

        I must be cruel only to be kind;
        Thus bad begins, and worse remains behind.
        William Shakespeare
        • Re: Crushing Somebody vs. The Greater Good

          Fri, August 28, 2009 - 5:58 AM
          Well said SV. Just to be clear, I'm not advocating some kind of "tough love" thing or "intervention", just being open and honest about the situation with the person in question and talking about the dynamic and situation rather than pointing to them specifically. You'll know pretty fast if they're open to discussing the situation and their role in it, and potential solutions, or if they're stuck in a blaming and reactionary mode and not open. None of us like facing hard truths about our behavior but it can ultimately be a lot less painful and damaging than repeating destructive behavior over and over again.
          • Re: Crushing Somebody vs. The Greater Good

            Fri, August 28, 2009 - 9:01 AM
            and for me no matter how painful being confronted with things in a respectful honest way is...it never even comes close to finding out that people were upset and went behind my back to deal with it or didn't deal with it at all.

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